IT Services (HSF IT)

HSF IT is the information technology support department for the Health Sciences Faculty of the University of Cape Town.

Tasked with both staff & student computing support, HSF IT ensures the smooth operation & integration of information technology in the Health Sciences Faculty.


We offer:

  • IT Support and Networking services to all off site hospitals and clinics.
  • Define and enforce IT Policy specifically pertaining to the Faculty.
  • Management of the SLA with ICTS in order to provide improved service delivery of ICT services offered.
  • Management of all Faculty Computer Labs (Undergrad and Postgrad) in conjunction with EDU IT.
  • IT advice and recommendations.
  • Facilitate acquisitions services of any IT related hardware or software.
  • Technical support for deanery team and events.


Our Walk-In Centre offers the following services:

  • Assistance with changing your password.
  • Installing anti-virus software.
  • Setting up wireless connections (Eduroam) on laptops and mobile devices.
  • Setting up printers.
  • Troubleshooting and any other basic support requests.
  • Onsite support for Head of Departments, Divisions and Units.
  • Support for Academic & PASS retired staff.