Date: Wednesday 25 June 2025
Venue: Online Microsoft Teams
Time: 09h00 to 15h00
Course fee is R 1,850 per person
CPD points = 7
Psychological first aid (PFA) is a simple yet powerful way of helping someone in distress. It involves paying attention to the person’s reactions, active listening, and, if appropriate, providing practical assistance to address immediate problems and basic needs.
This course is designed for individuals who work with people — whether in healthcare, education, corporate, service, or community settings. It equips participants with essential, evidence-based skills in PFA that can assist anyone encountering emotional distress or psychological crises.
Course Content
- Introduction to Psychological First Aid
- Ethics of Psychological First Aid
- Crises and Responses
- Providing Psychological First Aid: Individuals, Children, and Groups
- The ACR Framework: Acknowledge, Contain, Refer
Key Learning Outcomes
- Recognise signs of emotional distress in yourself and others
- Provide immediate, appropriate, and effective stabilising support
- Respond with calm, clarity, and confidence during psychological crises
- Practise self-care strategies to manage stress and protect your own well-being